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Forgot My HealtheVet Password

Prepare for VA's secure sign-in changes

Note: We're moving to a simpler and more modern sign-in experience. We'll remove the My HealtheVet option after January 31, 2025, and the DS Logon option after September 30, 2025.

Do you have a My HealtheVet login account and cannot remember your Password?

Complete the process below to retrieve your My HealtheVet Password.

NOTE: To complete this process, you must have a My HealtheVet account with a My HealtheVet User ID and Password. If you currently manage your VA health care through one of our partner websites, please continue to do so at this time.If you think this is an error, please call the My HealtheVet Help Desk at 1-877-327-0022 Monday - Friday, 7:00 a.m. - 7:00 p.m. (Central Time) Or, 1-800-877-8339 (TTY).

Step 1. Personal Information

For security purposes, in order to reset your password you must supply the required Personal Information below. In Step 2, you will be asked to correctly answer both of your Password Hint questions. The answers to the questions are case sensitive. Upon successful completion of Steps 1 and 2, you will be able to reset password.

* Indicates Required Information

Birth Date

Birth Date: *