Try Messages on VA.gov
We’re building a new home for My HealtheVet on VA.gov
We’re building the new My HealtheVet portal on VA.gov so you can manage your health care needs in the same place that you manage your other VA benefits and services. We’re also improving the trusted health tools you use today. And we want your feedback to help us make sure these tools serve your needs.
As part of this effort, we’ve built a new version of My HealtheVet secure messaging on VA.gov. You can communicate privately and securely with your VA health care team on My HealtheVet on VA.gov just as you do on My HealtheVet today. We encourage you to try it now.
Try messages on VA.gov
When you visit My HealtheVet’s secure messaging feature, you’ll find a link to try messaging on VA.gov. You may be prompted to sign in to VA.gov before using this tool. Once you’re on the new messages page, you can perform all the important tasks you’re used to:
Send and receive non-urgent messages with VA providers and staff on your care team.
Organize messages in folders.
Download and print messages.
We’ve made some upgrades to make messages more accessible and easier to use. When you try messaging on VA.gov, you may notice these new features:
The new mobile-first design makes it easier to use messages—from wherever you are on any device.
Just like modern email, the new tool supports full threading of messages. Threading collects all the messages in a conversation so that nothing is lost.
We’ve improved accessibility for all veterans, including those who use screen readers.
A more secure sign-in experience meets modern standards to better protect your data.
Drafts autosave every 10 seconds instead of 2 minutes, so you can trust that your writing is saved.
Note: Veterans who receive care from a VA health facility that uses the My VA Health portal will still need to go to that portal to manage their messages for now.
Share your feedback
We want your feedback about your experience. When you try the messages tool on VA.gov, you can use the Feedback button at the bottom of the page. Let us know what you like about the new tool and what could be better.
If you’d like to test other My HealtheVet tools as they move to VA.gov, you can sign up for our online feedback sessions. These sessions last about an hour or less. And you’ll receive a thank-you gift. Learn more and register on our feedback partner’s Veteran participant recruitment website.
Go to our feedback partner’s Veteran participant recruitment website.
Please vote in our unscientific poll. All responses are anonymous.
